Accessibility Statement

Accessibility statement – simplesurance GmbH

URL: https://www.simplesurance.com/

simplesurance GmbH is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Efforts to support accessibility

simplesurance GmbH takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement.
  • Accessibility is part of our internal policies.
  • Formal accessibility quality assurance methods exist within the organization.
  • Ongoing efforts to audit and remediate accessibility barriers occur at a regular cadence
  • Proactive efforts to prevent accessibility barriers and governance policies are in place and actively reviewed
  • Invitation for feedback on barriers or requests for information from users to the organization

Conformance status

Current accessibility standard of the site:

WCAG 2.2 level AA

Current content conformance status:

Partially conformant: some parts of the content do not fully conform to the accessibility standard.

Known accessibility issues

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

Images and Visual Content:

  • Some text within images may have low contrast, making it hard for users with low vision to read.
  • Certain combinations of text and background colors do not have enough contrast, which may cause readability issues for users who are color-blind or have low vision.
  • Some text elements have uneven spacing, which can make it harder for users, especially those with dyslexia, to read.
  • The line height (space between lines of text) is too small in some areas, which may make reading difficult for users with low vision or cognitive conditions like dyslexia.
  • Some interactive elements, like buttons and links, are not large enough for comfortable use, which may be challenging for visitors who rely on touchscreens.
  • In some cases, the font size is fixed and cannot be adjusted, which could be problematic for users with low vision.

Navigation:

  • Some pages do not have a “skip link,” which helps keyboard and screen reader users bypass repetitive menus and navigate directly to the content.

Headings and Labels:

  • The structure of headings is inconsistent, or some levels are skipped, which can make it difficult for screen readers to follow the page logically.
  • Some link texts are unclear and do not describe the purpose of the link, making it harder for users to understand where the link will take them.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • Chrome (latest version)
  • Safari (latest version)
  • Firefox (latest version)

Technologies

Accessibility of this site relies on the following technologies to work:

  • HTML
  • CSS
  • Javascript

Assessment methods

simplesurance GmbH assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organization.
  • External evaluation: the site was evaluated by an external entity not involved in the design and development process.

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

As soon as we identify any defects, we immediately raise a ticket in order to get this solved in a timely manner, and in a maximum of 5 business days.

Formal complaints

If you are not satisfied with our response and as a consumer, you may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing the Directive (EU) 2019/882 on the accessibility requirements for services (or the applicable international legislation) are complied with.

 

This statement was created on 27.06.2025 using the Siteimprove Accessibility Statement Generator Tool.